ATM Machine & Fraud Monitoring
Company I (Tandem Base24)
Implemented File Integrity Monitoring (FIM) and transaction tracking on Tandem Base24 systems to ensure PCI-DSS compliance. Automated error resolution for ATM networks.
Selected Works
Leveraging 20+ years of technical expertise with a focus on FinTech, Infrastructure, and Software Delivery.
ePolicy & eTax Integration
Company J (SCBLIFE & DTAC)
Managed the implementation of digital signature integrations to ensure OIC regulatory compliance. Streamlined the 'Tax One' application workflow to reduce paper costs.
TFS Rebranding & Migration
Company L (Tesco Money Services)
Spearheaded a complex infrastructure migration from TCS to TMS. Integrated a One-Time Password (OTP) verification system to secure internal budget approvals.
AirPay Omni-Channel CRM
Company K (Call Center)
Deployed a centralized CRM system to unify customer data across service channels. Optimized call center interactions by providing agents with real-time customer history.
Previous Experience & Early Career
- Company P Project Manager 2021–23Agile Leadership: Partnered with Product Owners to groom backlogs and facilitated Scrum ceremonies to ensure alignment with business goals.
- Company O Project Manager 2021Compliance: Audited project schedules and standardized documentation to guarantee audit-ready records for regulatory bodies.
- Company N Project Manager 2020–21Resource Coordination: Managed vendor relationships and third-party suppliers to resolve emerging project conflicts.
- Company M Product Owner 2020Product Definition: Curated the product backlog and translated business requirements into technical blueprints for development teams.
- Company H Project Manager 2015–16Hardware Integration: Delivered RFID tracking solutions for Fitness First and POS systems for inventory control.
- Company G Service Manager 2014–15Healthcare IT: Managed High-Availability Cluster Server environments and digitized drug inventory controls for hospital networks. Led a team of 15 support staff.